Support
Need help with an order, partnership, or your account? We are here.
Quick answers
Orders — Track status in the app; refunds follow our
Refund Policy.
Selling — Apply or register interest at
/partners.
Delivery partners — Coming soon; join the waitlist or preview KYC at
/partners/delivery.
Account deletion — See
Delete account.
Contact
Phone: +91 97455 50666
Email: care@mypeki.com
Grievance Officer and Nodal Officer, Fonsaw Technologies Private Limited. Both are persons resident in India. Write to this email with the subject Grievance, or Nodal Officer if you are escalating.
Hours: Monday–Friday, 10:00 AM – 6:00 PM IST (excluding public holidays)
Consumer complaints: acknowledge within 48 hours, redress within one month. Personal-data complaints: within the period the data-protection law requires, and in any case within 90 days unless the law requires sooner.